List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Study a change | 1.1 | Identify changes which have occurred. |
| 1.2 | Select a change or group of related changes to analyse. |
| 1.3 | Determine the initiation of the selected change. |
| 1.4 | Gather information on the situation within the organisation and along the value stream prior to the change. |
| 1.5 | Gather information on the implementation of the change. |
| 1.6 | Gather information on the intended benefits of the change. |
| 1.7 | Gather information on the situation within the organisation and along the value stream after the change. |
| 1.8 | Determine whether results of change have been constant or have changed over time. |
| 1.9 | Collate and prepare gathered information for distribution. |
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2 | Agree results of change with stakeholders | 2.1 | Present and discuss collected information with relevant stakeholders. |
| 2.2 | Modify collected information, as required, based on stakeholder input. |
| 2.3 | Develop a consensus view of the result of the change which is supported by the information available. |
| 2.4 | Validate the consensus view with stakeholders. |
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3 | Identify future improvements | 3.1 | Discuss lessons learned from the reviewed change with stakeholders. |
| 3.2 | Capture key knowledge from the review of the change in accordance with systems and procedures. |
| 3.3 | Identify future improvements in collaboration with team members. |
| 3.4 | Validate identified future improvements with stakeholders. |
| 3.5 | Obtain sign-off from process/system owner. |
| 3.6 | Start the process for implementing future improvements. |
| 3.7 | Check that planned improvements have occurred. |
| 3.8 | Take action to sustain improvement by standardising. |
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to undertake a qualitative review of one (1) or more process changes and to:
select a change/group of related changes for study and gather relevant information
come to a consensus view with stakeholders as to the results of this change
capture lessons learned/knowledge from these changes
identify and initiate future changes to be made.
Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to review a process change, including knowledge of:
qualitative research techniques, such as surveys, interviews, walking around (gemba walk), structured and unstructured interviews, formal and informal interviews, review of organisation records, review of process ‘history’, such as might be obtained from a control panel or other process records
trends and causal relationships
influence, persuasion and negotiation techniques
kaizen and kaizen blitz processes
communication techniques, such as formal and informal techniques, reports, presentations and toolbox/team meetings.
The unit should be assessed holistically and the judgement of competence shall be based on a holistic assessment of the evidence.
The collection of performance evidence is best done from a report and/or folio of evidence drawn from:
a single project which provides sufficient evidence of the requirements of all the elements and performance criteria
multiple smaller projects which together provide sufficient evidence of the requirements of all the elements and performance criteria.
A third-party report, or similar, may be needed to testify to the work done by the individual, particularly when the project has been done as part of a project team.
Assessment should use a review of a real process change in an operational workplace.
Knowledge evidence may be collected concurrently with performance evidence or through an independent process such as workbooks, written assessments or interviews (provided a record is kept).
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
The assessor must demonstrate both technical competency and currency.
Technical competence can be demonstrated through:
relevant VET or other qualification/Statement of Attainment AND/OR
relevant workplace experience
Currency can be demonstrated through:
performing the competency being assessed as part of current employment OR
having consulted with an organisation providing relevant environmental monitoring, management or technology services about performing the competency being assessed within the last twelve months.